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FAQs

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You've got cake questions? Well we've got cake answers! 
​
Find the answers to our most common questions we receive here at Iris Street Bakery,
along with some helpful tips that will help you come up with a cake game plan for your
upcoming wedding, special occasion, or cake craving!
 

Frequently Asked General Questions

How do I order?

To order a cake, you can do so directly through the SHOP and check out our signature cakes available. If you are looking for something a bit more custom, please get in contact via the General Inquiry Form or Wedding Inquiry Form.



What kinds of cakes do you create?

We make all kinds! From weddings, birthdays, bridal showers, or to celebrate making it to Friday, we've got you covered!



How far in advance should I place my order?

The sooner the better! Signature Cakes found in the SHOP may be reserved with three days notice and Custom Cakes will require at least two to three weeks. During wedding season however, we book months in advance, so it's best to reach out as soon as you have your venue secured.



How much are your cakes?

Our Custom-made Cakes are individually priced based on the serving amount, size and design details and start at $6 per serving for buttercream cakes and $7 for fondant. Prices are subject to change based on intricacy of design. We recommend a design consultation, either over the phone or through Zoom, in order to give you a custom quote for your cake.



Can I stop by your studio?

Unfortunately we are no that kind of bakery and work by appointment only. SInce everything is baked to order, I'm afraid we are not open tothe public as a walk-in area to purchase pre-made sweets.



Do you deliver?

We sure do! Our minimum order ot be eligible fo rdelivery is $400.



Do you make dairy-free, gluten-free, nut-free, or vegan cakes?

We currently are able to accomodate gluten free and dairy free cakes request with a limited menu and we have cakes that do not include nuts in the recipe. We always take precaution when baking, but because our facility is not a nut-free kitchen we are unable to guarantee that there will be no cross contamination. Please note we are unable to cater to those with celiacs.



Ho do I pay for my cake and/or secure my date?

All Custom and Wedding Cake orders require a 50% non-refundable deposit at the time of the order to hold the date, with the total balance due one month prior to delivery/pickup. Cake orders placed with less than two weeks notice require paymentin full at the time of ordering. For wedding cakes, we do accept a $250 'Save-the-Date' deposit until all design details have been approved. We accept all major credit cards and checks, as well as good old fashioned cash. There is a 3.25% processing fee on all credit card orders.



Are there any policies I should know about?

• Since all of our cakes are made to order, we are unable to provide refunds or exchanges for our desserts. • Wedding cake designs/flavor selections must be finalized at least on month before the event. Changes after this point cannot be guaranteed, and may incur additional costs. • Once fufilled orders are picked up by you or designated party they are consider "accepted as is." All products are the responisibility of the customer once they leave our facility so please be sure to drive carefully and refrigerate orders. • Orders cancelled within 14 days of your cake's due date will be charged the full price of the cake. If you are to cancel between 28 days and 14 days before the due date of your cake, we will charge you 50% of the price of the cake. If you cancel with more than 28 days of notice before your cake's due date, then we will offer you a full refund. •Orders are not yet confirmed until we have received your signed contract and either a $250 ‘save-the-date’ deposit (if the design is still pending) or a 50% non-refundable deposit when cakes designs have been approved. If we do not receive these within five business days of your quote, your date may become unavailable.



 

Wedding Cake Frequently Asked Questions

How much will my wedding cake cost?

Our Wedding Cakes are individually priced based on the serving amount, size and design details and start at $6 per serving for buttercream cakes and $7 for fondant. Prices are subject to change based on intricacy of design. We recommend scheduling a Tasting and Consultation, that includes a pick up Tasting Box and a complinmentary consultation either over the phone or through Zoom, in order to give you a custom quote for your cake.



How far in advance should I place my wedding cake order?

The sooner, the better! During wedding season our calenders fill up quickly with couples booking months in advance, so it's best to reach out as soon as you have your wedding date or venue secured. For events between April and October, it's best to inquire several months in advance. All orders must be finalized at least one month prior to the event date.



How do I place my wedding cake order?

To start the process of ordering your wedding cake, you can do so directly through the Wedding Inquiry Form to check our availibilty for your date. However, if you are ready to officially begin the process of booking your date and get into the design details, please get in contact via the Tasting and Consultation Form so we can set up your tasting appointment!



How do the tastings and consultations work?

Our tasting boxes start at $45 and can be found in our SHOP. Each box comes with your choice of cakes, fillings and icings available for either the Standard or Deluxe Box. Currently we are only offering pickup tasting boxes paired with a Facetime or Zoom consultaiton that can be held at the couples discretion where we discuss all of your ideas you may have for your unique wedding cake. If you cancel the tasting box pick up with less than 48 hours notice, or if you fail to show up for your appointment, the fee will not be refunded.



Do you deliver wedding cakes?

Absolutely! We deliver wedding cakes that are three tiers and larger. We are located in the McAllen, Texas area and delivery starts at $85, with all other areas pricing reliant on milage.



Do you make dairy-free, gluten-free, nut-free, and vegan cakes?

We currently are able to accomodate gluten free and dairy free cakes request with a limited menu and we have cakes that do not include nuts in the recipe. We always take precaution when baking, but because our facility is not a nut-free kitchen we are unable to guarantee that there will be no cross contamination. Please note we are unable to cater to those with celiacs.



How do I pay for my cake and secure my date?

Wedding Cake orders require a 50% non-refundable deposit at the time of the order to hold the date, with the total balance due one month prior to delivery/pickup. However, if you and your partner are still have are ironing out other wedding details, but would like to hold the date, we do accept a $250 'Save-the-Date' deposit until all design details have been approved. We accept all major credit cards and checks, as well as good old fashioned cash. There is a 3.25% processing fee on all credit card orders.



Are there any policies I should know about?

• Orders are not yet confirmed until we have received your signed contract and either a $250 ‘save-the-date’ deposit (if the design is still pending) or a 50% non-refundable deposit when cakes designs have been approved. If we do not receive these within five business days of your quote, your date may become unavailable. • Wedding cake designs/flavor selections must be finalized at least on month before the event. Changes after this point cannot be guaranteed, and may incur additional costs. • Further cancellation terms are listed in the wedding cake contract for your refernce.



Wedding Table Setting

Still have some cake questions about your next event?

Specialty Diet

Friendly

Custom Cakes

Original Recipes

From Scratch

Quality

Ingredients

 

McAllen, TX    .    irisstreetbakery@gmail.com    .    Austin, TX

​

Hours: By Appointment Only

       

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